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When a few disabled employees
started to
build PC's as a hobby back in 1991, no one could have
predicted that the effort would grow to become the
world's largest computer manufacturing operation of its kind.
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The growing pains were
significant. Like other manufacturers in the early 90's, Axon struggled with
market shortages of components and thought the name of the game
was to build PC's using whatever parts could be obtained cheapest and
quickest.
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By 1995, the computer industry
had matured to the point where information technology experts were demanding
more for their IT dollar.
As part of a concerted effort
to reach new levels of quality, Axon invited Intel engineers to audit
the manufacturing plant. Intel helped Axon to rethink every
step of the manufacturing process. As a result, Axon completely redesigned
the product
and processes. Axon standardized on all Intel processors, Intel motherboards,
and on high quality, Intel-compatible, name brand components. Axon's Board
of Directors were
extremely supportive of the re-engineering plan and of the Intel
standardization.
Axon customers noticed the
difference right away. Axon products became easier to support than national
brands since all components are manufactured by industry leaders and are
readily available and totally nonproprietary. As a result of the partnership
with Intel, customer satisfaction has skyrocketed, in-field failures have
plummeted, and technical support is as good as any on the market.
Intel engineers regularly visit
Axon and have acted both as Axon's mentors and partners. "Axon
has one of the best organized manufacturing plants that I have ever visited",
said Intel's Mike Nwankwo, who visited Axon recently along with System
Engineers Derek Pickett and Manager Dan Rivera. "Intel is proud of its
role in helping Axon build high caliber computers and servers and we are
very supportive of their mission to provide the disabled community with
quality jobs".
Today, IT professionals have
come to rely on the quality and durability of Axon Computers and Servers,
even in "life and death", mission-critical applications such as emergency
management and fire-rescue.
Axon can be most proud of the
message sent with
every PC that disabled workers can build a world class computer that's
as high quality as any being built anywhere. Intel has played a key
role in helping Axon raise the bar.
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